Baggage Porter

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.    

But at the heart of our business is our people.

Role Purpose

Deliver high performance standards around all aspects of Passenger Services and customer processing, meeting the requirements of our Airlines and maintaining health and safety and overall good working practices in accordance to company policies and procedures at all times.  

What you will be doing

• Customer service - assessing the needs of the customer
• Covering the oversize carousel and removing baggage and handing to passengers as required
• Assisting passengers at the baggage carousels, including removing baggage
• Loading and unloading baggage from trolleys and pushing/moving between customs hall and MHL office
  (and any other locations as required)
• Assisting passengers to make reports using self-service functions (such as airline apps)
• Recording times and information as required
• Assists and transports passengers requiring wheelchair assistance
• Assists passengers with a reduced mobility and unaccompanied minors in transporting and claiming
  personal belongings and baggage.
• Duties as directed by MHL Co-ordinator within skills base

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

• Maintain a high standard of grooming and presentation.
• Ability to work cohesively in a team environment
• Professional and courteous communication skills, both verbal and written.
• High level attention to detail.
• Excellent organisational skills and the ability to multitask.
• A positive, can-do attitude.
• Ability to problem solve and complete work accurately within a fast-paced environment.
• Sound numerical skills.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!