Cargo Agent Acceptance

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.    

But at the heart of our business is our people.

Role Purpose

Responsible for the acceptance of goods (R4C) in the terminal's customer area for agents/forwarders (the blue area). Ensure that acceptance and Ready for Carriage (R4C) checks are conducted in accordance with all airline network standards, as well as Menzies's operational model, including internal Menzies procedures.

What you will be doing

• Proactively coordinate with OSL Flight Operations (MWC) and the Documentation department to ensure all acceptance processes meet agreed airline and operational deadlines.
• Perform thorough R4C checks at the AWB level in cooperation with the Documentation department. Explicitly verify compliance with IATA Dangerous Goods Regulations (DGR), Special Cargo requirements (e.g., AVI, PER, VAL), and airline-specific Cargo Handling Manual (CHM) rules. Complete all mandatory R4C check forms accurately. If necessary, stop shipments failing R4C compliance and initiate corrective actions.
• Perform necessary corrections to shipment weight and volume data. Ensure all updates (weight, volume, charges, special statuses) are promptly and accurately registered in relevant IT systems to guarantee correct terminal processing and secure accurate revenue for Menzies.
• Adhere strictly to all applicable regulations including IATA DGR, airline CHMs, EU/EEA aviation security regulations (ACC3), and Norwegian requirements. Report any deviations, suspected security breaches, or non-compliant shipments immediately according to procedures.
• Ensure accepted shipments are physically transported into the secure terminal area promptly after approval. Follow all Menzies security procedures meticulously during acceptance and R4C processing, including Terminal Access Control protocols where applicable.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

• Extensive experience in cargo handling.
• Experience and proficiency in using a PC and relevant operational software.
• High work capacity and ability to manage stressful situations.
• Service-oriented and holds a forklift license and valid driver's license.
• Independent and leadership skills. 

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

If you have any questions regarding the role, feel free to contact the department manager Stein Idar Aasen at email SteinIdar.Aasen@menziesaviation.com.