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Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 340 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

Deliver high performance standards around all aspects of coordinating missing and found cargo. Provide support 
and work collaboratively with the Trucking/Transport & imports team

What you will be doing

• Trace and locate missing/found cargo 
• Reconcile bond check
• Attending to customer enquiries
• Warehouse checks
• Liaise with customers, suppliers & customers
• Interrogate all discrepancies
• Approval of ‘special' cargo i.e. animals (dogs/cats), human remains etc.
• Complete general filling and other office duties. 
• Liaising/reporting as required to customs
• Disposal of overstayed goods
• Acceptance of return cargo
• Locate missing/misplaced documentation
• Quarantine Inspections
• Quarantine disposal
• Carry out various administrative functions and reporting duties, plus demonstrate good computer and 
communication skills. 
• Ensure adherence to airline procedures including customs, quarantine and airport requirements
• Coordinate the Supplier's operational activities, freight delivery, unit load device collection handling at 
Sydney cargo facilities
• Ensuring Supplier drivers demonstrate safe & effective use of all equipment, forklifts & vehicles in accordance with 
WH&S and company policies
• Ensure Supplier actively optimizes loads and vehicles are used in line with Company expectations.
• Assurance that Supplier vehicles are productive in use and not delayed at Sydney cargo facilities.
• Investigate and report any damages or claims with respect to Supplier transport
• Coordinate Interstate Trucking.
• ‘Work down' as required 

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

Ability to respond to customer service functions.
• Ability to meet strict deadlines
• Provide advice and information on the organization's products and services.
• Dangerous goods awareness and acceptance certificate.
• Apply detailed understanding of customer airline systems.
• Apply detailed understanding of internal operating systems.
• Apply detailed knowledge of import/export procedures.
• Excellent time managements skills
• Sound computer and numerical ability 
• Good verbal and written communication skills 
• Hold and maintain valid Cat 2 ADA.
• Hold and maintain valid state drivers licence. 
• Forklift License preferred 
• Hold and maintain valid ASIC.

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!


 
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Location
Sydney International Airport
Level 3, Suite 3-1215, Mascot, Sydney, Australia, 2020
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  • Salary:
    Commensurate with skills and experience
  • Grade:
    Ungraded - Operational
  • Location:
    Sydney International Airport
  • Vacancy Type:
    Part-Time Permanent
  • Closing Date:
    14 August 2025
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