Operations

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.    

But at the heart of our business is our people.

Role Purpose

Load Control are responsible for the weight, balance and trim of aircraft. Operations staff will assist load control where required.

What you will be doing

• Co-ordination with all parties and agencies to maintain the highest possible levels of service to client airlines.
• Monitor phone and radio communications including updating the flight information service. Convey and deliver flight documents between the aircraft and appropriate airport facilities.
• Production of all system documentation for each flight and send arrival, departure and post departure messages as per client airline requirements.
• Input all Cargo uplift into Flight Management system, including Dangerous goods and supplementary information
• Participate in training activities and conduct on the job training as the need arises.
• Co-ordination of all activities during aircraft turnaround providing a reference point for all staff, agency and client airline personnel. Delivery of the load sheet (where required) to ensure that a quality, on-time departure is achieved.
• Undertake other flight operations duties, passenger check-in, baggage services, flight arrivals/departures and general duties in accordance with the requirements of the business.
• Assist and liaise with load control as required
• Completed all crewing processes and procedures as designated by client airlines.
• Capture and monitor flight data in RSMS
• Assist with external CLC operation

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

• Sound understanding of airline systems including DCS (Departure Control Systems) and/or the ability to acquire new knowledge quickly.
• Previous experience in a similar role is required.
• Demonstrated commitment to aviation safety.
• Strong numerical and analytical abilities.
• The ability to work accurately at pace whilst under pressure.
• Excellent communications/interpersonal skills.
• Knowledge of work related processes and procedures (applicable to this role)
• The ability to work independently and as part of a team.
• Previous experience in a similar role is preferred.
• Ability to work a 24/7 hour, rotating roster
• Ability to manage sensitive and confidential information.
• Intermediate to advanced computer skills, including MS Office.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!