Ramp Operator (Level 4)

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 340 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

Employees classified at this level are responsible and accountable for their own work which is performed within established routines. Employees at this level have met all requirements of lower levels are able to:

Main accountabilities include: 

• Demonstrate leadership, decision making and organisation skills necessary to efficiently meet performance requirements in a changing work environment.
• Liaise with Management, Level 8, Level 7, Ramp IBC, Service desk, Passenger Services Supervisors and airline representatives as required.
• Manage and report OH&S concerns and maintain a safe working environment in designated area.
• Apply understanding of security procedures, quarantine, hygiene, dangerous and perishable goods requirements.
• Adherence to Menzies Aviation Ground Operating Manual.
• Respond to customer / supplier problems which arise within the employees own section.
• Provide advice and information on the organisations products and services.

Ramp

• Liaise with ULD compounds for ULD pick up.
• Work without direct supervision.
• Drive and /or operate main/lower deck loaders in accordance with safe operating procedures.
• Operate all in hold aircraft systems and all ground handling and commercial type airport equipment including all equipment associated with ramp/passenger aircraft serving, toilet servicing and general transport operations excluding push back equipment.
• Knowing arrival and departure times.
• IATA 3 letter port code and 2 digit airline abbreviations.

• Check serviceability of ULD before loading.
• Check graveyard and report any problems and fix any problems that arise.
• Carry out various administrations and reporting, including the communication and computer aids, undertake projects as required.
• Ensure all flights are open within allocated time in the first bag system and that baggage containers are registered and are ready for loading before flights opens.
• Filling out flight reports for each flight.
• Have a working knowledge of sectional operating procedures, requirements and systems.
• Work down as required.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

• The ability to drive and/or operate main/lower deck loaders.
• The ability to apply a detailed knowledge of company policy and procedure.
• Knowledge and understanding of customer airline systems and internal operation systems
• Sound knowledge of Ramp Services functions
• Excellent communication, organisation and time management skills

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!