Terminal Manager - Western Sydney International (WSI)

Overview

The Terminal Manager will take full responsibility for overseeing the entire lifecycle of the terminal, from fit out to opening and beyond. Your leadership will be instrumental in making this a smooth transition from construction to day-to-day operations. The successful candidate will have a comprehensive understanding of cargo operations and will drive the terminal's performance, safety, and service delivery to the highest standards.

What you will be doing

•    Operational Management: Oversee all cargo terminal operations, ensuring optimal efficiency and cost-effectiveness.
•    Safety & Compliance: Lead a culture of safety and ensure adherence to all regulatory standards and best practices.
•    Service Delivery: Ensure that cargo services are delivered at the highest standard to meet customer needs and exceed expectations.
•    Team Leadership: Manage and develop a high-performing team dedicated to operational excellence and customer satisfaction.
•    Collaboration: Work closely with airport operations, commercial teams, and external partners to ensure seamless connections and operational support across the site.
•    Business Growth: Support the identification and execution of commercial opportunities, contract negotiations, and growth initiatives across the terminal.

•    Manage the ongoing fit out phase of the terminal, ensuring it meets all operational requirements for go live.
•    Ensure all systems, infrastructure, and personnel are in place for smooth operations starting mid-2026.
•    Develop and maintain operational strategies and plans to achieve cargo throughput targets.
•    Lead and develop teams to foster a culture of collaboration, safety, and excellence.
•    Drive continuous improvement in operational processes, safety practices, and customer service delivery.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

About You:
We are looking for an experienced leader with a background in cargo operations, warehouse management, or logistics. You'll be comfortable overseeing both strategic and day to day operations, with a keen eye for detail and the ability to lead a diverse team towards success.

What we are looking for

•    Proven experience in cargo terminal or warehouse management, ideally within an airport or large logistics facility.
•    Strong understanding of safety, regulatory compliance, and operational performance management.
•    Exceptional leadership, communication, and interpersonal skills.
•    Ability to drive business growth through service excellence and commercial engagement.
•    Strong project management skills, especially in large-scale infrastructure projects.
•    A proactive, solutions-focused approach to challenges with a track record of delivering results under pressure.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!