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Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 340 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

Coordinate freight acceptance and delivery procedures whilst maintaining the highest possible levels of service and safety to customers.

What you will be doing:

    • Main accountabilities include: 
    • Maintaining a strong safety culture. Help drive OH&S awareness and compliance
    • Work without direct supervision
    • Ensure that productivity and performance criteria are met in the designated area of responsibility
    • Must demonstrate leadership, decision making and organizational skills necessary to efficiently meet performance requirements in a changing work environment
    • Have a sound knowledge of administrative functions plus good computer and communication skills
    • Ascertain daily work schedules and allocate specific tasks to meet daily work objectives
    • Complete all documentation and system input relating to international and domestic imports and export cargo
    • Be dangerous goods acceptance trained and perform dangerous goods inspections
    • Coordinate the movement of International and domestic freight to meet schedules
    • Respond to customer/supplier enquiries and complaints
    • Process documentation at freight acceptance and delivery
    • Complete AVI check sheets and process
    • Maintain professional relationships with customers
    • Create invoices and reconcile banking ensuring that all applicable charges are collected.
    • Process cash and electronic transactions.
    • Complete general filling and other office duties
    • Maintain records of interstate movements and reconcile against customer invoices
    • Complete analysis related to airline trucking operations to optimise station performance
    • Manage On-Hand Interstate Transfers end-to-end
    • Manage CTO-to-CTO transfers
    • Respond to requests for interstate transfer quotes
    • Maintain records of interstate movements and reconcile against customer invoices 

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

    • Ability to respond to customer service functions
    • Provide advice and information on the organization's products and services
    • Dangerous goods awareness and acceptance certificate
    • Apply detailed understanding of customer airline systems.
    • Apply detailed understanding of internal operating systems.
    • Apply detailed knowledge of import/export procedures

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!


 
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Location
Melbourne Airport (Apac Drive)
1 Apec Drive, Tullamarine, Melbourne, Victoria, Australia, 3045
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  • Salary:
    Salaried Role
  • Grade:
    Ungraded - Operational
  • Location:
    Melbourne Airport (Apac Drive)
  • Vacancy Type:
    Full-Time Permanent
  • Hours Per Week:
    38
  • Closing Date:
    29 July 2025
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