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People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.


Who is Menzies Aviation (NZ)? 
We are a third-party provider – a provider of Passenger service, Ramp aircraft loaders and Cargo handling services. 

What is a Front of House Agent? 

As the face of Menzies Aviation – Auckland and the airline you're representing. Greeting passengers from all over the world, assisting and guiding them every step on their journey through the Airport. From Check-in and bag drop, to boarding gates and arrivals, they ensure customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures. Front of House agents will put all passengers needs at the heart of everything you do. 


What skills are we looking for? 

  • At least 2 years customer service experience 
  • A respectful, friendly, and friendly approach
  • Reliability, punctuality, and organized skills 
  • Flexibility to work a 24/7 rotating roster 
  • The ability to adapt to changing priorities and situations
  • And MOST IMPORTANTLY, a can-do attitude!

Must meet the following requirements: 

  • You must be a New Citizen or permanent resident
  • Pass a medical assessment
  • Hold a full NZ driver's car license
  • Fully Vaccinated 

Working in an Airside role, you will follow aviation requirements. You will be required to hold a full Airside Security Pass, which requires a criminal history check along with a valid full New Zealand driver's License

You will be expected to have a great situation awareness and a strong safety focus, as you will be dealing with aircraft, equipment, and machinery

Being a boarder worker requires you to have received your Covid 19 vaccinations 

In return, we can offer

  • Comprehensive training 
  • Discounted healthcare
  • Recognition programs 
  • Free car parking 


Why join Menzies? 
You will be a part of a friendly organization who values the part their people play. You will see that there's no place like an airport to work in.
A unique, fast-paced environment, building connections with people, it's a world where every day brings a new experience. 
You will be able to enjoy plenty of variety and development opportunities for your future. You will have our full support and training, for all your career journey with us.



Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.


Application instructions

Please click apply now. 

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Auckland Airport
100 Cyril Kay Road, Auckland, New Zealand, 2150
  • Salary:
  • Location:
    Auckland Airport
  • Region:
    New Zealand - North Island
  • Function:
  • Vacancy Type:
    Part-Time Permanent
  • Working Pattern:
    4 on, 2 off
  • Hours Per Week:
  • Closing Date:
    31 August 2022