Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
The IT Support Analyst will own the support for our Northern Europe region and will work in close collaboration with the rest of the European IT team and group central functions. As part of the role, the candidate will be mentoring and overseeing the work of other colleagues based in the same region, ensuring they follow best practices and organise their work accordingly.
The successful candidate will be a subject matter expect in their field and be responsible for the delivery and implementation of our key IT systems and equipment, including but not limited to Network infrastructure, Laptop/PC hardware, PDAs and others. As part of the candidate's role and responsibilities they will support the business in any migrations, system updates or office moves and may be tasked with managing other stakeholders during these projects.
This is a hands-on role that requires solid IT support background and includes frequent travel within the Northern Europe region.
The position will report into the Head of IT & Airport Systems for Europe.
Main Accountabilities
The role holder will be part of the IT Europe function, responsible for:
Safety, Security, Wellbeing and Compliance:
ALL employees have a responsibility and duty whilst at work to:
Qualifications, Competencies & Experience
Utilizing their extensive background in IT application support, this role holder will have:
Experience in the aviation industry is a plus.
Diversity
Menzies Aviation is a dedicated employer that provides equal opportunities and encourages applications from suitably qualified and eligible applicants regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We aim to create an inclusive work environment where the diverse knowledge, perspectives, experiences, and approaches of our global workforce are represented, and where everyone feels valued and can achieve their full potential.
Please note that as part of our recruitment process, we may use various processes to help us understand your skills and experience related to the role.
As part of our recruitment process, we will always consider how candidates align with our values, which you can read more about here.