Menzies Aviation is a global leader in the provision of aircraft ground handling services. We are committed to providing the highest standard of service to airline customers. 


The part you'll play:

Load Control

  • Prepare documents pertaining to weight and balance of customer aircraft on time, and according to customer requirements.
  • Prepare documents pertaining to the departure of customer aircraft and according to customer requirements.
  • Print off flight plan and on route weather according to customer requirements.
  • Co-ordinate ramp & passenger activities during the turnaround of customer aircraft.
  • Operate jet bridges
  • Complete triple A baggage reconciliation.
  • Ensure a safe and efficient turnaround for on time departure
  • Complete clear and thorough flight reports, send to relevant parties.
  • Update internal Station Traffic Survey
  • To liaise with HAL operations control to obtain the best aircraft parking stands, tow off stand and communicate this to customer airlines.

Ops Desk

  • To receive and disseminate all operational information for customer airlines.
  • To liaise with HAL operations control to obtain the best aircraft parking stands.
  • To ensure that any delays to customer airlines are published to all areas.
  • To compile full report at the end of shift for the Duty Manager.
  • To ensure that all security requirements are fulfilled


What you'll need to bring:

  • Key competencies - Accuracy, Team Skills, Communication (written & oral), Flexibility.
  • Valid UK Driving license.
  • Valid jetty license and airside driving license
  • Operations Department experience.
  • Highly developed customer service skills.
  • Ability to work under pressure and under time constraints.
  • To be innovative and show initiative in situations as and where needed.
  • Knowledge of customer airline procedures


What you’ll get in return

You’ll be part of a friendly organisation who values the part their people play. You’ll see that there’s no place like an airport to work in, either. A unique, fast-paced environment, bustling with people, it’s a world in itself, where every day brings a new experience. So, you’ll enjoy plenty of variety and development opportunities and you’ll have our full support and training, for the whole of your career journey with us.

Working in an Airside role, to follow aviation security requirements, you will be required to hold a full Airside Security Pass and a valid driving licence.


About Menzies Aviation

Menzies Aviation is a global provider of customer, ramp and cargo handling services. Our people are the friendliest of faces for millions of customers, making sure they have a safe and seamless journey through the airport and all the documents they need for their flight.

Operating at over 140 stations in 31 countries and supported by a worldwide team of over 21,000 employees, we serve over 500 airlines handling over a million flights, and 1.6 million tonnes of cargo every year... and, we’re still growing our business. We work to be the best at what we do, and that means employing and supporting the best people.

Close map
London Heathrow Airport
Room L0.100, Terminal 2 - The Queen's Terminal, London Heathrow Airport, Hounslow, United Kingdom, TW6 1EW
  • Salary:
    Cummensurate with skills and experience
  • Location:
    London Heathrow Airport
  • Region:
    Greater London
  • Function:
  • Vacancy Type:
    Full-Time Permanent
  • Working Pattern:
    Shift Work
  • Hours Per Week: