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People. Passion. Pride. This is what has driven our teams since 1833.


Reporting to the Aircraft Presentation Team Leaders, Allocator & Duty Manager. To Provide a world class service to our customers. Your job entails the emptying of human waste and refilling of water tanks of our customer airlines, be motivated and will strive for the best possible standards in keeping our environment clean and safe.


Candidate requirements

  • To be carried out in accordance with company operating procedures and to the specified standard.
  • To drive the toilet and water bowsers in the restricted zone
  • To service aircraft water and toilets as required
  • To carry out daily & monthly checks on the vehicle and water and toilet service unit including maintenance of fluid levels


Additional duties - From time to time you will be expected to carry out duties as and when requested by a manager which are related to the services offered by this company, particularly during busy periods, foul weather conditions or to assist our customers at short notice. This includes but not limited to the following:

  • To complete Aircraft cleaning and secure cleans where required.
  • Clear rubbish from aircraft seating areas, galleys and toilets.
  • Tidy and replenish seat pocket material where necessary.
  • Wipe clean all meal trays, overhead bins and windows.
  • Wipe clean the emergency strip lighting along the aisle floor.
  • Wipe clean toilet and galley areas, including mirrors, floors and steel surfaces.
  • Replace linen where necessary including pillows and blankets.
  • Full exterior wet washing of aircraft using brushes, buckets, soap and pressurised water hoses.
  • Areas to be washed include full fuselage, fin, tail plane, wings, flaps, pods, engine struts, cowling and under – carriage wheels. Use of a Simon tower.
  • Tech washing of sections of aircraft using hoses, brushes and soap.
  • Areas to be washed include all flaps and shrouds, under-carriage legs and bogies plus wheels (A Check).
  • Hand washing of the belly and under-carriage bay doors by using brushes, buckets, soap and rags. Use of man-lifts.
  • Inspection of the external areas of aircraft for ice and snow.
  • Removal of ice and snow from the external body of aircraft by spraying hot de-icing fluid onto the required areas.
  • Operation of de-icing equipment in order to effectively remove ice from the plane, such as high lift equipment and rigs.
  • Driving the de-icing rig and operation of lift bucket in a safe manner.
  • Communication to pilot, colleagues and other appropriate personnel by verbal means through headsets and face to face.
  • Completion of paperwork to confirm the services carried out.

 Carry out duties associated with the Menzies Aviation stores facility.

  • To complete daily GSE workaround inspections ensuring defects are reported to the  Duty Manager.
  • The removal and installation of aircraft carpets.
  • To consistently deliver the highest possible level of customer service at all times.
  • Responsible for ensuring the airlines product is delivered consistently to demanding service level standards and on time performance targets to our Customer Airlines.
  • Provide detailed information to the Supervisor or Duty Manager for any service failures.
  • To be pro-active in all areas by forward planning and taking responsibility for the job in hand.
  • Liaise with all relevant departments during the turnround of the aircraft.
  • Occasionally step up to the Team Leader role when required.
  • To ensure the safe and correct control of all resources are adhered to.
  • To comply with all Aviation regulations.
  • To actively give support, guidance and encouragement to your work colleagues.
  • Fully comply with the Health & Safety at Work Act 1974 when carrying out your duties, ensuring safety is never compromised.
  • Promote a professional image at all times applying the Company Uniform Standards.
  • Adhere to the company absence reporting procedures.
  • From time to time you will be expected to complete additional hours and or complete a change of shift at short notice

Any other reasonable duties as requested by the Aircraft Presentation Team Leader, Allocator, Duty Manager or other members of the Management team.


Safety, Security and Compliance

All employees have a responsibility and duty whilst at work to:

  • Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
  • Co-operate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company.
  • Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.
  • Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
  • Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
  • Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
  • Fully understand the company health and safety policy.
  • Attend training courses as may be arranged by the Company.

Engage with MORSE and follow our code principles.

You can find these detailed in our Health and Safety Manual


Qualifications and Experience

  • Good verbal communication.
  • A full 5 year work/unemployment/education history.
  • Valid Passport
  • Proof of National Insurance
  • Proof of address
  • Full and valid UK Driving Licence
  • Criminal Record Check and Airside Security Clearance


Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.


Application instructions

Please click apply now. The closing date for submissions is 19/11/2021

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Manchester Airport
Room 40094, Ground Floor, Terminal 3, Manchester Airport, Manchester, United Kingdom, M90 1QX
  • Salary:
    Commensurate with skills and experience
  • Location:
    Manchester Airport
  • Region:
    North West England
  • Function:
  • Vacancy Type:
    Full-Time Permanent
  • Working Pattern:
    4 on 4 off
  • Hours Per Week:
  • Closing Date:
    24 December 2021