Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

Accountable for the day-to-day operational performance, safety, security and customer satisfaction through effective support and management of the operational area.

NCE offers a wide variety of Ground Handling services to a large customer base. Delivery of services ensuring high levels of performance, with special focus on Safety & Security, On Time Performance and Customer Service. Maintain high staff motivation and good customer relations. The role requires a proven manager with a strong operational understanding.

Candidate requirements

Experience and knowledge of Aviation and Ground Handling services.
Proficient knowledge of the IATA Standard Ground Handling Agreement.
Strong leadership skills and ability to manage and motivate all levels of staff to achieve operational and station goals.
Strong business acumen with knowledge of financial practices.
Driven to achieve results.
Passionate about promoting Safety & Security standards as well as high quality services within the organisation.
SLA driven to meet customer expectations by delivering excellence.
Ability to drive and deliver improvement plans and the relevant follow up process.
Ability to develop the potential of the management teams in all services.
Adaptability with regards to working with a multi-national workforce.
Strong communication skills and ability to prepare reports in English.
Ability to work with a diverse work force and to adjust to the local conditions of the station
Deep sense of team spirit and fairness.
Proactive approach to problem solving.
Creative in new ideas for improvement.
Self-motivated, disciplined and flexible attitude.
Flexibility around working days and hours.
English and French mandatory.

Safety, Security and Compliance

ALL Employees have a responsibility and duty whilst at work to:

Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
Co-operate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.
Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
Fully understand the company health and safety policy.
Attend training courses as may be arranged by the Company.
Engage with MORSE and follow our code principles.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application instructions

Please click apply now. If you have any questions, you can contact Bernadette Andrieux on bernadette.andrieux@menziesaviation.com The closing date for submissions is 21 October 2022.

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