Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

To provide assistance to passengers arriving with mishandled luggage, in line of specific airline`s
requirements. Responsible for handling the arrivals operation on a shift through clerical, manual and computerised
means, ensuring customer service standards of the Airlines are achieved, and that Menzies and
Airline policies and procedures are followed

What you will be doing

To create lost and damaged baggage reports, AHL and DPR in SITA's WorldTracer system and
any other tracing system, as required.
To process rush bags/expedited bags with earliest possible flights or deliveries.
Responsible for checking action area in WT system and clearing it regardless of position in the
department / shift
To trace baggage by using Sita World Tracer System
Constantly clearing bags from baggage belts and processing them. (International and Domestic

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

Good knowledge of the English language, both written and spoken.
Good knowledge of PC operations, including programs as World Tracer, Outlook, Word and Excel.
Possess a Driving License Category “B”.
Be a good communicator.
To be organized and have a logical and systematic method of work. And be able for handling manual lifting of bags.

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

If you have any questions regarding the position, please contact department manager Ramou Sarr (ramou.sarr@menziesaviation.com).

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