Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Business Support Manager oversees key support functions at the station level, ensuring smooth operations and efficiency. This role manages Resource Planning, Training, Procurement, Administration, Key Account Management (KAM), Stock Keeping, Tender Preparation, Project Management, and KPI Automation & Analytics. The position requires a strategic mindset, problem-solving skills, and the ability to drive process improvements. Reporting to the Station Manager, this role provides data-driven insights, ensures compliance, and supports decision-making for operational efficiency

What you will be doing

Manage and oversee IT, Resource Planning, Training, Procurement, Administration, KAM, and Stock Keeping teams.
Align business support functions with station goals and operational needs
Drive efficiency, cost control, and process improvement initiatives.
Ensure effective staff planning to match operational demand
Oversee rostering, shift optimization, and labour cost control.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

Bachelor's degree in business, Operations, or a related field.
5+ years of experience in aviation, ground handling, or logistics.
Experience in leading multi-functional teams and improving processes.
Strong analytical, financial, and problem-solving skills.
Ability to manage multiple projects and support commercial initiatives.

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

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