Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The role is responsible to perform designated duties in providing efficient & effective customer service and cargo delivery to clients. Furthermore, the role requires to work in relation with import, export, warehouse, claims, bonded and other cargo services as per the departmental standard operating procedures following QHSE norms & standards. In addition, perform other related duties as directed by the immediate superior.

What you will be doing

Responsible to perform all operational activities related to cargo services as assigned.
Ensure compliance with service level agreement (SLA) for all operational areas for catering to operational variations.
Ensure personal grooming, hygiene standards & proper PPE usage as per company's standard at all times.
Ensure timely completion of all activities, documentation and statistics related to import / export cargo assigned during shift.
Receive, sort and process cargo manifest, transfer manifest, airway bill and AV7 for mail bags as per established procedures; ensure accuracy of required documentation and inform concerned import/export cargo team on discrepancies.
Ensure proper update of cargo system for all relevant import/export airway bill data.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

Diploma, Bachelors' degree preferable
Minimum 2-3 years of similar experience
Knowledge of airline air cargo operations and procedures
Customer service orientation and punctuality

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

If this role is ticking all the boxes for you, please click apply now!

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