Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

The Cargo Warehouse Supervisor is responsible and accountable for their own work and that of others. They are responsible for all the operation of a unit/section under their supervision, ensuring that the delivery of services is consistent, professional, safe and secure.

What you will be doing

Duties in addition to include all lower grades.
Provide supervision to all employees within their designated department.
Ensure that each shift has satisfactory staffing levels to complete each import/export flight within the designated service level agreements.
Achieving customer service excellence and ensuring the cargo operation meets customer service standards.
Make recommendations on all aspects of the operation, seeking to identify opportunities to improve performance and productivity.
Ensuring adherence to airline, customs and quarantine procedures.
Apply detailed knowledge of company policies and procedures.
Apply detailed understanding of customer airline systems.
Apply detailed knowledge of Government regulations.
Ensure Occupational Health and Safety and security programs are adhered to.
Administer disciplinary action to any staff members who are found to be in breach of company policy.
Allocate duties to staff members on shift, considering their mental and physical attributes and position experience.
Conduct staff appraisals and plan staff development.
Complete a shift report at the end of each shift.
Responsibility for the daily operation of the cargo operation
Demonstrate leadership, decision making and organizational skills necessary to efficiently meet performance requirements.
Actions incident reporting requirements and ensure all documentation details are completed accurately. Ensure all import/export documents are correctly maintained.
Perform administrative duties and projects as required, “work down” as directed
Ensure that estimates and finals are transmitted on time to carriers' requirements.
Complete various documentation such as, aircraft NOTOC, AVI checks and export sheets.
Complete Dangerous Goods checks.
Coordinate flight build up as per carriers' request.
Ensure special commodities are handled as required.
Ensure that held shipments are communicated to the builder.
Adhere to airline, customs, quarantine and airport requirements and procedures.
Complete daily bond check of export racks.
Complete various duties with regards to ULDs, including but not limited to updating ‘units out' on ULD out spreadsheet, updating daily tallies of ULD totals, requesting return of ULD's in a timely manner
Investigate missing unreported/missing ULD's.
Ensure that if discrepancies between airline systems and physical stock are noted and that the carrier is notified and system is reconciled.
Accept and process live animals according to airline requirements
Assist with cross-check of manifests and preparation of export freight

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

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