Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

Follow up on all deviations in the bonded warehouse in accordance with regulatory requirements (Customs, Food Safety Authority, etc.).

Act as point of contact for all customs-related matters, ensuring compliance with Norwegian Customs laws and guidelines.

Be an active operational member of the “Customs & ADM Team” and ensure follow-up of all deviations in line with regulatory requirements.

Stay informed about all matters related to Customs and ensure compliance with current demands relevant to Cargo operations at Menzies World Cargo (MWC).

Ensure implementation and compliance with any procedural changes from Customs (e.g., EU Digitalization, ECS 2 / ICS 2).

Be part of the team responsible for tracing shipments in the terminal, with particular follow-up on agents/forwarders and airlines under handling agreements.

Ensure that tracing and reporting are carried out in accordance with applicable MWC procedures.

What you will be doing

Understand all aspects of customs-related operations and ensure compliance with applicable cargo regulations.
Provide high-quality customer service to both internal and external customers. Address and resolve irregularities.
Ensure that Customs requirements for cargo operations are reflected in daily operations at MWC.
Ensure that all transit shipments are cleared through TVINN according to current procedures.
Follow up on updates in GCT (Goods Control Terminal).

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

TVINN certification – trained by Norwegian Customs.
Customer experience and strong collaboration skills.
Broad experience in freight and documentation handling.
Good knowledge of all areas of cargo operations, with at least 5 years of relevant experience.
Ability to work closely with other departments, customers, and regulatory authorities.

Diversity

Menzies are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now! If you have any questions about the role, feel free to contract the department manager Stein Grindheim (Stein.Grindheim@menziesaviation.com).

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