Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 340 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

We are seeking a technically competent and detail-oriented Billing Systems Configuration Specialist to join our team. The primary focus of this role is to support and configure our RSMS and SUN billing platforms, ensuring accurate and efficient billing aligned with commercial agreements. The ideal candidate will have hands-on experience with billing systems and a working knowledge of ground handling contracts, particularly IATA SGHA

What you will be doing

Configure, manage, and support RSMS and SUN billing systems based on business and contractual requirements.
Interpret and implement billing logic according to SGHA and other ground handling agreements.
Analyse client contracts to ensure correct service definitions, pricing models, and billing triggers.
Collaborate with finance, commercial, and operations teams to gather requirements and validate configurations.
Troubleshoot billing discrepancies and provide resolution in coordination with relevant stakeholders.
Conduct system testing and validation after configuration updates.
Document configuration changes, workflows, and operational procedures.
Participate in testing and validation of system changes to ensure data and billing accuracy.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

Proven experience working with billing systems.
Strong understanding of billing processes, contracts, and aviation ground handling.
Familiarity with IATA SGHA (Standard Ground Handling Agreement) and typical ground handling contract structures.
Understanding of aviation services, billing workflows, and charge calculation principles.
Basic proficiency with SQL and working with relational databases.
Analytical, mathematical, and problem-solving skills with attention to detail.
Ability to manage multiple tasks and projects simultaneously.
Good communication skills, both written and verbal.
English proficiency required.
Bachelor's degree in Information Technology, Computer Science, or related field (preferred).

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!