Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 340 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

Oversee and manage all aspects of the global relationship with key Airline customers. Responsible for all contractual, commercial and operational details and ongoing relationship development. As part of the Cargo Executive Team and working with colleagues provide project support to delivering technology solutions and global network station compliance to defined standards.

What you will be doing

Oversee and personally manage all station start up's with global cargo key accounts.
Schedule and facilitate all regular service meetings, station and regional level with input to HQ discussions. Follow up on all open action items and ensure these are communicated to the key customer.
Escalation point for operational and commercial issues working with the Account Sponsor (EVP Cargo).
Oversee all carrier required compliance, training, safety focus and awareness.
Prepare presentations to support business review meetings with customers.
Work with the Carrier in developing cargo handling capabilities in line with product specification and growth expectations.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

Minimum of 10 years' experience in Aviation, logistics or cargo
Knowledge and experience of cargo operations, compliance, security, safety and cargo commercial activity.
Industry qualifications and training such as Dangerous Goods Handling, Security awareness, Live animal regulations, special product handing and outsize cargo handling.
CEIV IATA Time and Temperature Sensitive Healthcare Products regulations
Previous Account Management preferred or a combination of operational and commercial management experience

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

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