Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
We are recruiting a Key Account Manager for one of our key customers at London Heathrow – Lufthansa Group. The Key Account Manager will their specialist product knowledge will work with the Menzies Aviation ground teams and the LHG local management team, to ensure that all aspects of the LHG Heathrow operation are in accordance with government, LHG and Menzies internal company safety regulation guidelines at all times. The Key Account Manager will be responsible for a safe, punctual, and cost-effective service, ensuring best-in-class customer service on the ground (including airport ticketing, lounge, passenger handling and ramp handling activities) on a day-to-day basis in a timely manner. A proven track record within an airport or Airline environment, of successful service delivery and audit process is essential. A decision maker, with an ability to respond calmly and quickly to any given situation, with effective contingency planning is crucial to this role
What you will be doing
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.
Safety, Security and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security & compliance.
What we are looking for
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Need more detail? Feel free to contact LHR.Suggestions@menziesaviation.com for further information.