When you’re one of our team, you’ll play a vital part in every customer’s journey.

The part you’ll play

  • You will be responsible for a safe and secure aircraft from arrival on stand to its departure.
  • Maintain and manage a safe working environment for all ground staff, third party suppliers and customers.
  • Ensure that any national regulatory security, health and safety standards are being adhered too.
  • Communicate effectively with aircraft crew and all ground staff in accordance with laid down procedures and coaching received.
  • Gather input, process and disseminate all data necessary for success of the operation.
  • Overseeing and co-coordinating the safe unloading and loading of the aircraft.
  • Complete accurate flight documentation and reports, before and after flights for airlines and store, present documents appropriately.
  • Foster and enhance the relationships between ground staff, airline crew and contracted service providers to deliver consistent outstanding customer service.
  • Responsible for ensuring airline requirements are delivered consistently to demanding service level standards and on-time performance targets.
  • Actively monitor all personnel engaged in the handling of the aircraft.
  • Be prepared to challenge any breach of procedure.
  • Promote a positive safety and on-time performance culture.
  • Challenge traditionalism within the department and also the airport as a whole, encourage innovative ideas from all ground staff.

What you’ll need to bring:

  • Well organized, meticulous attention to detail.
  • Proven ability to work on own initiative to specific deadlines.
  • Demonstrable ability to lead by example, coach and support staff.
  • Ability to remain calm and work under a pressured environment.
  • Team player with strong interpersonal skills.
  • Experience in weight and balance desirable but not essential as training will be provided.
  • Driving Licence essential.

What you’ll get in return

You’ll be part of a friendly organisation who values the part their people play. You’ll see that there’s no place like an airport to work in, either. A unique, fast-paced environment, bustling with people, it’s a world in itself, where every day brings a new experience. So, you’ll enjoy plenty of variety and development opportunities and you’ll have our full support and training, for the whole of your career journey with us.

Working in an Airside role, to follow aviation security requirements, you will be required to hold a full Airside Security Pass. To obtain this we will need 5 years' full referencing history, with a Criminal Record Check.

About Menzies Aviation

Menzies Aviation is a global provider of customer, ramp and cargo handling services. Our people are the friendliest faces and safest of hands for millions of customers, making sure that luggage is processed, aircraft are ready for boarding, and baggage is handled with care.

Operating at over 140 stations in 31 countries and supported by a worldwide team of over 21,000 employees, we serve over 500 airlines handling over a million flights, and 1.6 million tonnes of cargo every year... and, we’re still growing our business. We work to be the best at what we do, and that means employing and supporting the best people.

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Isle of Man
Menzies Aviation, RonaldsWay Airport, Ballasalla, Isle of Man, United Kingdom, IM9 2AS
  • Salary:
    £9.63 - £10.40
  • Location:
    Isle of Man
  • Region:
    North West England
  • Function:
  • Vacancy Type:
    Full-Time Permanent
  • Working Pattern:
    6 On - 3 Off
  • Hours Per Week: