Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

The Operations Manager is responsible for the safe, secure and efficient day-to-day management of station operations including Ramp, ensuring the highest standards of operational performance, customer service, safety, security and financial control. The role supports the Station Manager in delivering operational excellence while ensuring compliance with company policies, international aviation standards and customer requirements.

What you will be doing

Manage the day-to-day operational performance of the station, ensuring safe, secure and efficient delivery of all ground handling services.
Lead Ramp, Baggage Handling and operational support teams to achieve operational excellence.
Monitor operational performance and implement corrective actions to maintain service standards and contractual KPIs.
Coordinate all operational activities, including charter flights, irregular operations and contingency plans.
Ensure optimum allocation of staff, equipment and resources to meet operational demands.
Oversee daily operational planning and roster management to ensure adequate staffing levels.
Act as Station Duty Manager when required.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

Experience in ground handling management and operations
French and English speaking
Demonstrable experience of Health, Safety & Environmental Management.
Proven extensive experience in team leadership and development
Ability to work under pressure and time constraints
Ability to prioritise work load in order of urgency and importance

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

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