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People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.

But at the heart of our business is our people.


Role Purpose

Reporting to the relevant HR Advisor at LHR, the People and Wellbeing Coordinator is responsible for delivering operational HR support to the company's LHR operations, specifically the human capital reporting around attendance and supporting the LHR management team in the implementation of best practice HR.
The role is part of the UK & Ireland HR team, working as an operational partner to the business, guiding and advising front line managers to deliver the HR plan for LHR ensuring the business objectives are met.
The LHR business currently has c.2,500 employees at Ground Handling working across the airport. The role requires a HR professional with experience of working in an operational HR environment, business understanding and excellent communication skills.


What you will be doing

  • Support the People Plan for the LHR business and overall company people agenda.
  • Apply best practice to help coach and develop the operational management team to increase knowledge and broaden experience.Develop the operational management team to achieve agreed targets with a strong focus on collaboration, culture and people development.
  • Ensure the LHR attendance management policies are logged correctly in the Kronos system and that sickness triggers when activated are action to a resolution.
  • Work in coordination with the Duty Management team to ensure all Return to Work meetings for employees returning from sickness absence are conducted.
  • Convene/chair attendance management meetings liaisingEnter no more than 5 bullet points on what they role will be doing


Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information


Safety, Security and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work.  You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. For further details, please see the job description attached.


What we are looking for

  • HR generalist experience in employee relations matters.
  • Professional HR qualification or equivalent.
  • Previous experience of working within a HR team within a division of a large organisation.
  • Previous experience of operational HR partnering within a multi-site service industry.
  • Works effectively with both team and or work group in the achievement of organisational goals.



Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.


Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Need more detail? Feel free to contact for further information


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London Heathrow Airport
Room L0.100, Terminal 2 - The Queen's Terminal, London Heathrow Airport, Hounslow, Middlesex, United Kingdom, TW6 1EW
  • Salary:
    Commensurate with skills and experience
  • Location:
    London Heathrow Airport
  • Region:
    Greater London
  • Function:
  • Vacancy Type:
    Full-Time Permanent
  • Hours Per Week:
  • Closing Date:
    4 December 2023