Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The role is responsible to coordinate & supervise in planning and allocating the resources both staff as well as equipment, to satisfy the operational demands, determined by the current operation flights schedules of the customer portfolio of the station. Furthermore, this role is responsible to ensure the compliance as per global best practices stipulated by client airlines, DGCA, legal and local regulatory auhorities.

What you will be doing

Follow the schedules changes and for an effective & efficient planning of staff and equipment resources to comply with client airline SLA's.
Constantly monitor and propose respective operations departments about the effective shift patterns to match business requirements; optimize performance & resource activities and ensure successful integrations of IT systems.
Handle the allocation in pre-planning, shift planning, rostering, real time, and masterplan of season flights; ensuring resources requirements are determined in an efficient and economical manner, to limit idle time and stay within the budgetary constraints.
Liaise with various stakeholders to determine and implement effective engagement standards.
Determine and advice adequately trained staff are scheduled and provision of required resources as per client airlines SLA's, local labor laws and MENZIES QHSE standards.
Analyze the forecast of the time and attendance (T&A) system with regards to the operations, and planning, compiling, and producing printed daily rosters for distribution to the various operational departments.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

Bachelor's degree in science, or in management
Minimum 2 years of experience in ground handling services (ramp, passenger service & cargo operations)
Knowledge, understanding & experience of business planning, cost cutting, customer & employee satisfaction and Planning System or Real Time System (i.e. Inform System)
Good negotiation and strong customer services skills
Ability to work under pressure and cope with conflicting priorities and effective communications skills, problem solving and timely decision making
Ability to develop a good working relationship with employees, (operational) management, customers as well other airport stakeholders.
Excellent verbal and written English communication skills and local language as indicated.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

If this role is ticking all the boxes for you, please click apply now!

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