Where teamwork goes further

When you’re one of our team, you’ll play a vital part in every customer’s journey. 

The part you’ll play

Applications are sought for this fairly autonomous role to ensure that continuously high standards are delivered and met within Aircraft Interior and Exterior presentation procedures.The ideal person will be an analytically minded QC Inspector who can maintain a focus on the delivery of quality inspections and the deliverables contained in the presentation specifications. The role offers a unique role in an exciting environment. 

  • You will be covering the shifts to ensure the cleaning product is delivered.
  • Monitor the cleaning teams with a focus on continuous improvement.
  • Target a “Zero Harm” Environment.
  • Report events and work completion utilising IT systems.
  • Understand specifications and introduce effective control measures.
  • Identify trends and failure patterns.
  • A good understanding and awareness of HS&E and the implementation of standards.
  • Excellent report writing skills.
  • Keen eye for detail against strictly set customer specifications and standards.
  • Working with the supervisory team to create excellent results.
  • Liaising and conducting alongside customer audits.

What you’ll need to bring:

  • Proven experience within a 24/7 logistics or aviation service operations.
  • Excellent Supervisory and organisational skills with ability to comfortably communicate at all levels.
  • Demonstrable track record in consistently delivering operational excellence and business performance.
  • Experience in services organisations where service standards are high.
  • Successful leadership of change and performance improvement initiatives.
  • Proven experience and technical knowledge of managing Presentation services.
  • Experience of customer focus lead management with ability to influence relationships.
  • Identify trends and failure patterns.
  • Experience of report writing.
  • Use of Auditing tools to capture standards (Training provided).
  • Efficient use of Microsoft Outlook, Word and Excel.
  • Full driving licence.

What you’ll get in return

You’ll be part of a friendly organisation who values the part their people play. You’ll see that there’s no place like an airport to work in, either. A unique, fast-paced environment, bustling with people, it’s a world in itself, where every day brings a new experience. So, you’ll enjoy plenty of variety and development opportunities and you’ll have our full support and training, for the whole of your career journey with us.

Working in an Airside role, to follow aviation security requirements, you will be required to hold a full Airside Security Pass. To obtain this we will need 5 years' full referencing history, with a Criminal Record Check.

About Menzies Aviation

Menzies Aviation is a global provider of customer, ramp and cargo handling services. Our people are the friendliest faces and safest of hands for millions of customers, making sure that luggage is processed, aircraft are ready for boarding, and baggage is handled with care.

Operating at over 140 stations in 31 countries and supported by a worldwide team of over 21,000 employees, we serve over 500 airlines handling over a million flights, and 1.6 million tonnes of cargo every year... and, we’re still growing our business. We work to be the best at what we do, and that means employing and supporting the best people.

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Luton Airport
Rushton House, Percival Way, Airport Way, Luton, United Kingdom, LU2 9LS
  • Salary:
    £10.30 per hour
  • Location:
    Luton Airport
  • Region:
    Greater London
  • Function:
    Corporate Services
  • Vacancy Type:
    Full-Time Permanent
  • Hours Per Week: