Where teamwork goes further

When you’re one of our team, you’ll play a vital part in every customer’s journey.


The part you’ll play

  • Ensure staffing is adequate and sufficient for schedule and raise any deviations to your line manager in a timely fashion.
  • Ensure that all staff adheres to company uniform/PPE standards and ALL mobile phones are left in their respective lockers.
  • Ensure that all late/sick/awol staff is recorded/slips issued appropriately for follow up.
  • Ensure that the appropriate staff is allocated to baggage chutes/sorting area informing the Dock Allocator.
  • Ensure all equipment is serviceable and all defects reported from nightshift handover including but not limited to, radios, headsets, leads and pins.
  • Ensure Kit bags (h/set, lead, radio and pin) are signed out/in by Team Leaders.
  • Ensure that all GSE that is defected and reported correctly and logged onto the TCR system.
  • Allocate Teams to flights and ensure skill sets are appropriate.
  • Ensure Teams are on stand no later than STD -40 for preloading of FW and STA - 5 for all Turns and TCO briefing.
  • Ensure all Team Leaders are in possession of all LIRFs for First Wave aircraft.
  • Ensure effective communication is maintained at all times with appropriate etiquette.
  • Ensure that you and your Team Leaders have read, understood and signed off the latest SOP’S, Briefing Notes, SI’S Memo’s and SLS and brief their teams.
  • Ensure that effective communication is maintained at all times during shift with Ground Ops Officers (GOO’S) and Ramp DM/ADM.
  • Ensure that vehicles are fuelled and cleared of FOD for every shift change over.
  • Ensure that all tows and air starts are logged.
  • Full compliance of Airline and Ground Handling Manuals and Airport Disruption management policy.
  • Ensure all Job Sheets are fully completed when returned and all delays accounted for by a report before end of shift.
  • On Late shift, ensure all job allocations are completed for First Wave.
  • Any other duties as reasonably requested by your Line Manager.

What you’ll need to bring:

  • You will be computer literate and be able to work to a high level of accuracy.
  • You will be flexible in your approach and comfortable working in a constantly changing environment.
  • You will be able to effectively communicate with people of all ages, from all back grounds and at all levels.
  • You will be able to manage staff effectively to provide operational cover.
  • You will be proactive and forward thinking.


What you’ll get in return

You’ll be part of a friendly organisation who values the part their people play. You’ll see that there’s no place like an airport to work in, either. A unique, fast-paced environment, bustling with people, it’s a world in itself, where every day brings a new experience. So, you’ll enjoy plenty of variety and development opportunities and you’ll have our full support and training, for the whole of your career journey with us.

Working in an Airside role, to follow aviation security requirements, you will be required to hold a full Airside Security Pass. To obtain this we will need 5 years' full referencing history, with a Criminal Record Check.


About Menzies Aviation

Menzies Aviation is a global provider of customer, ramp and cargo handling services. Our people are the friendliest faces and safest of hands for millions of customers, making sure that luggage is processed, aircraft are ready for boarding, and baggage is handled with care.

Operating at over 140 stations in 31 countries and supported by a worldwide team of over 21,000 employees, we serve over 500 airlines handling over a million flights, and 1.6 million tonnes of cargo every year... and, we’re still growing our business. We work to be the best at what we do, and that means employing and supporting the best people

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Luton Airport
Rushton House, Percival Way, Airport Way, Luton, United Kingdom, LU2 9LS
  • Salary:
    £11.92 per hour
  • Location:
    Luton Airport
  • Region:
    Greater London
  • Function:
  • Vacancy Type:
    Full-Time Permanent
  • Hours Per Week: