Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 340 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Station Manager Cargo is responsible for the overall leadership and management of all cargo-related operations at Oslo Gardermoen Airport. This includes oversight of warehouse, office, and airside cargo functions. The role requires a strategic and operationally strong leader with a proven track record in complex logistics environments.

Today, we provide time-critical logistics services at over 250 locations across 58 countries. At Oslo Gardermoen Airport, we are a key player in air cargo operations and are now seeking an experienced leader to manage and grow our cargo business.

Main Accountabilities

Lead, plan, and organize all cargo-related operations at Oslo Gardermoen Airport, including warehouse, office, and airside functions, ensuring efficiency, safety, and full compliance with national regulations and international aviation standards.
Ensure all procedures are aligned with Menzies' Health & Safety Policy Manual and global aviation safety requirements.
Take full ownership of the cargo division's budget and P&L, including financial performance, cost control, and resource management.
Provide clear leadership to the Cargo Management Team, including coaching, developing, and motivating leaders and staff to foster a culture of safety, performance, and continuous improvement.
Ensure service delivery meets customer SLAs and internal KPIs, while driving operational excellence and process improvements.
Identify and develop new business opportunities to maximize revenue and operational potential.
Build and maintain strong working relationships with airline clients, regulatory authorities, vendors, unions, and internal stakeholders.
Represent the company in dealings with airport authorities, customs, immigration, police, security, handling agents, and other key stakeholders.
Support employee relations efforts, including liaison with employee and union representatives when needed.
Monitor performance and take corrective actions where necessary, including preparing reports and service performance metrics.

Qualifications & Experience

Minimum 5 years of experience in air cargo or logistics operations, with at least 3 years in a senior leadership role within a complex operational environment.
Extensive general management experience, including leadership of large, multidisciplinary teams.
Proven track record in achieving financial targets, managing P&L, meeting service KPIs, and driving operational excellence.
Strong knowledge of regulatory compliance, including customs, aviation security, occupational health standards, and the Norwegian Working Environment Act (AML).
Broad experience in aviation services, ideally including ramp handling, cargo, passenger services, and aircraft presentation.
Excellent leadership, people management, and communication skills, with experience engaging with airline representatives, airport authorities, government bodies, and suppliers.
Demonstrated ability to develop leadership teams, support succession planning, and lead change in response to business demands.
Proficient in Microsoft Office (Word, Excel) and familiar with operational management systems.
Solid understanding of ramp GSE and good working knowledge of the IATA Standard Ground Handling Agreement.
Comfortable working in a multicultural environment and adapting to local station conditions.